Terms of Service

Introduction

These Terms of Service govern your access to and use of our website, digital products, online content, services and any related materials made available through or in connection with this website.

By accessing the website, purchasing any digital product, creating an account, downloading content, subscribing to any service, or otherwise using our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use the website or purchase our products.

These Terms apply to all users of the website, including visitors, customers, subscribers and registered users.

Definitions

In these Terms:

“AI Easy Books”, “we”, “us” or “our” means AIEASYBOOKS LTD, 128 City Road, London, United Kingdom, EC1V 2NX, Company Number: 16732237.

“You” or “your” means any person accessing the website, purchasing digital content, using our services, or otherwise interacting with us.

“Website” means this website and any related pages, subdomains or online services operated by us.

“Services” means the digital books, e-books, guides, courses, downloadable materials, subscriptions, online content, tools and any other products or services offered through the website.

“Digital Content” means any data, file, e-book, guide, course, video, template, document, software, online material or other content supplied in digital form.

“Consumer” means an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession.

“Business User” means any user acting for purposes relating to that user’s trade, business, craft or profession.

Acceptance of Terms

By using the website or purchasing any of our Services, you confirm that you have read, understood and accepted these Terms.

If you purchase or use our Services on behalf of a company, organisation or other legal entity, you confirm that you have authority to bind that entity to these Terms. In that case, references to “you” include that entity.

Changes to These Terms

We may update or amend these Terms from time to time. Any changes will be posted on this page and will take effect from the date they are published, unless stated otherwise.

The Terms that apply to your purchase are the Terms in force at the time of that purchase. Continued use of the website after updated Terms are published means that you accept the updated Terms.

Use of the Website and Services

You agree to use the website and Services only for lawful purposes and in accordance with these Terms.

You must not:

use the website or Services in any way that breaches applicable law or regulation;

copy, reproduce, resell, distribute or commercially exploit our Digital Content except as expressly permitted by these Terms;

attempt to gain unauthorised access to the website, our systems, servers, databases or user accounts;

upload, transmit or introduce viruses, malware or any harmful code;

use automated scraping, bots, crawlers or data extraction tools without our written consent;

interfere with the proper operation, security or availability of the website;

use the Services in a way that infringes our intellectual property rights or the rights of any third party.

We reserve the right to restrict, suspend or terminate access to the website or Services where we reasonably believe these Terms have been breached.

Registration and Account Security

Some parts of the Services may require registration or account creation.

You agree to provide accurate, current and complete information when registering or purchasing. You are responsible for keeping your login details confidential and for all activity that takes place under your account.

You must notify us promptly if you believe your account has been accessed without authorisation.

We may suspend or close your account if we reasonably believe that information provided by you is inaccurate, misleading, fraudulent or used in breach of these Terms.

Orders, Payment and Delivery

Prices, product descriptions and availability are displayed on the website. We may change prices and product details at any time, but changes will not affect orders that have already been accepted.

Payment must be made before access to paid Services or Digital Content is provided. By placing an order, you confirm that you are authorised to use the payment method provided.

Digital Content may be delivered by email, download link, account access, online portal or another digital delivery method stated at the time of purchase.

We will make reasonable efforts to provide access to purchased Digital Content promptly after payment confirmation. Delivery times may vary depending on payment processing, technical systems or email delivery issues.

Digital Content and Consumer Rights

If you are a Consumer in the United Kingdom, your statutory rights are not affected by these Terms.

Under applicable consumer law, Digital Content must be as described, fit for purpose and of satisfactory quality. If Digital Content supplied by us does not meet these requirements, you may be entitled to a repair, replacement, price reduction or other remedy available under applicable law. The UK Consumer Rights Act 2015 specifically applies to contracts where a trader supplies digital content to a consumer for a price.  

Further details are set out in our Refund Policy, which forms part of these Terms.

Cancellation Rights for Digital Content

Where you purchase Digital Content as a Consumer, you may have a legal right to cancel certain distance contracts within 14 days.

However, where Digital Content is supplied immediately after purchase, you may lose the right to cancel once delivery or download has started, provided that you gave express consent to immediate supply and acknowledged that you would lose your cancellation right.

By purchasing Digital Content that is made available immediately, you agree that the Digital Content may be supplied before the end of the 14-day cancellation period and acknowledge that, once supply begins, your right to cancel may be lost to the extent permitted by applicable law.

This does not affect your statutory rights if the Digital Content is faulty, not as described or otherwise does not comply with applicable consumer law.

Intellectual Property

All Digital Content, website materials, text, design, graphics, logos, videos, templates, documents, course materials, software, branding and other content made available through the website are owned by AIEASYBOOKS LTD or its licensors.

All such materials are protected by copyright, trade mark and other intellectual property laws.

Unless expressly stated otherwise, you are granted a limited, personal, non-exclusive, non-transferable and revocable licence to access and use purchased Digital Content for your own personal or internal business purposes.

You must not, without our prior written consent:

copy, reproduce, publish, sell, rent, license, share or distribute our Digital Content;

make our Digital Content available to third parties;

upload our Digital Content to file-sharing platforms, public databases or third-party marketplaces;

modify, adapt, reverse engineer or create derivative works from our Digital Content for commercial use;

remove copyright notices, trade marks or proprietary notices.

All rights not expressly granted in these Terms are reserved.

User Content

If you submit, upload, send or otherwise provide any content to us, including comments, reviews, feedback, testimonials, files, messages or other materials, you confirm that you have the right to provide that content.

You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display, edit and distribute such content for the purpose of operating, improving and promoting our Services, unless otherwise agreed in writing.

You must not submit content that is unlawful, defamatory, misleading, infringing, abusive, discriminatory, obscene, malicious or otherwise harmful.

We may remove or refuse to publish user content at our discretion.

Educational and Informational Purpose

Our Digital Content and Services are provided for general educational and informational purposes only.

They do not constitute legal, financial, investment, tax, accounting, medical or other professional advice. You should obtain independent professional advice before relying on any information where appropriate.

We do not guarantee any particular outcome, result, financial return, business performance, learning outcome or personal benefit from using our Services.

Availability and Technical Access

We aim to keep the website and Services available, but we do not guarantee uninterrupted, secure or error-free access.

Access may be interrupted or restricted due to maintenance, updates, technical issues, security risks, third-party service failures or circumstances beyond our reasonable control.

We are not responsible for delays or failures caused by your internet connection, device, email provider, browser, software, payment provider or other third-party systems.

Third-Party Links and Services

The website may contain links to third-party websites, tools, platforms, payment processors or other external services.

These third-party services are not controlled by us. We are not responsible for their content, availability, security, accuracy, privacy practices or terms of use.

You access third-party services at your own risk.

Privacy and Personal Data

We process personal data in accordance with our Privacy Policy.

By using the website or Services, you acknowledge that your personal data may be collected, used and stored as described in our Privacy Policy.

Disclaimers

The website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website or Services will be uninterrupted, error-free, secure, free from viruses, or suitable for every user’s individual needs.

Nothing in these Terms excludes or limits any rights that cannot be excluded or limited under applicable law, including statutory rights available to Consumers.

Limitation of Liability

Nothing in these Terms excludes or limits our liability for:

death or personal injury caused by negligence;

fraud or fraudulent misrepresentation;

breach of any terms implied by law where such liability cannot lawfully be excluded;

any other liability that cannot be excluded or limited under the laws of England and Wales.

If you are a Consumer, we are responsible for foreseeable loss and damage caused by our breach of these Terms or failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

If you are a Business User, to the maximum extent permitted by law, we will not be liable for:

loss of profits;

loss of sales, revenue or business;

loss of agreements or contracts;

loss of anticipated savings;

loss of goodwill or reputation;

loss or corruption of data;

indirect or consequential loss.

For Business Users, our total liability arising out of or in connection with these Terms, the website or the Services shall not exceed the amount paid by you for the relevant Service giving rise to the claim.

Suspension and Termination

We may suspend or terminate your access to the website, account or Services if:

you breach these Terms;

payment is not received or is reversed;

we suspect fraud, misuse or unauthorised activity;

we are required to do so by law;

continued access would create a security, legal or operational risk.

Termination does not affect any rights or obligations that have already arisen before termination.

Complaints and Contact

If you have a complaint or question about these Terms or the Services, please contact us at:

mail@aieasybooks.com

We will aim to review and respond to reasonable complaints within a reasonable time.

Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

If you are a Consumer, you may bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts where applicable.

If you are a Business User, the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms, their subject matter or formation.