Privacy Policy

Introduction

This Privacy Policy explains how AI Easy Books collects, uses, stores, shares and protects personal data when you visit our website, purchase our digital products, subscribe to our communications, contact us, create an account, or otherwise use our services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations 2003.

By using our website or services, you acknowledge that your personal data will be processed as described in this Privacy Policy.

Who We Are

AI Easy Books is operated by AIEASYBOOKS LTD.

Company details:

AIEASYBOOKS LTD
128 City Road
London
United Kingdom
EC1V 2NX
Company Number: 16732237
Contact: +44 7709182395
Email: mail@aieasybooks.com

For the purposes of UK data protection law, AIEASYBOOKS LTD is the data controller of the personal data described in this Privacy Policy, unless stated otherwise.

Definitions

In this Privacy Policy:

“Company”, “we”, “us” or “our” means AIEASYBOOKS LTD.

“Website” means aieasybooks.com and any related pages or online services operated by us.

“Services” means our website, digital products, e-books, guides, subscriptions, online content, customer support and any related services.

“Personal data” means any information relating to an identified or identifiable individual.

“Processing” means any operation performed on personal data, including collection, storage, use, disclosure, deletion or transfer.

“You” means the person using the Website or Services.

“UK GDPR” means the UK General Data Protection Regulation.

Personal Data We Collect

We may collect and process the following categories of personal data.

Identity and Contact Data

This may include:

first name;

last name;

email address;

telephone number;

billing details;

account details;

company name, where relevant;

information you provide when contacting us.

Transaction Data

This may include:

details of products or services purchased;

order history;

payment status;

billing information;

refund requests;

customer support records.

We do not usually store full payment card details ourselves. Payments may be processed by third-party payment providers.

Account Data

If account functionality is available, we may process:

username;

login credentials;

account preferences;

purchase access status;

download or access history;

account activity.

Technical and Usage Data

When you use the Website, we may automatically collect:

IP address;

browser type and version;

device type;

operating system;

time zone setting;

pages viewed;

time spent on pages;

referring website;

clicks and interaction data;

diagnostic and error data;

unique device identifiers;

cookie identifiers.

Marketing and Communications Data

This may include:

newsletter subscription status;

marketing preferences;

communication history;

responses to emails;

whether you open or click marketing emails.

User-Provided Content

If you send us messages, feedback, reviews, testimonials or other materials, we may process the information included in those communications.

How We Collect Personal Data

We collect personal data in the following ways:

when you provide it directly to us;

when you purchase a product or service;

when you create or use an account;

when you subscribe to emails or newsletters;

when you contact customer support;

when you submit a form on the Website;

when you browse or interact with the Website;

through cookies and similar technologies;

through third-party service providers, such as payment processors, analytics providers, email platforms or website hosting providers.

Purposes and Lawful Bases for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. The main lawful bases we rely on are:

contract — where processing is necessary to provide products or services you requested;

legal obligation — where processing is necessary to comply with the law;

legitimate interests — where processing is necessary for our business interests and your rights do not override those interests;

consent — where you have given clear consent, for example for certain marketing or non-essential cookies.

We use personal data for the following purposes.

To Provide the Website and Services

We process identity, contact, account, transaction, technical and usage data to operate the Website, provide digital products, manage accounts, deliver downloads, process orders and provide customer support.

Lawful basis: performance of a contract; legitimate interests.

To Process Payments and Orders

We process identity, contact and transaction data to confirm purchases, provide access to paid content, manage billing, process refunds and deal with payment issues.

Lawful basis: performance of a contract; legal obligation; legitimate interests.

To Manage Customer Support and Enquiries

We process identity, contact, transaction and communication data to respond to questions, complaints, refund requests, technical issues and other support enquiries.

Lawful basis: performance of a contract; legitimate interests; legal obligation where applicable.

To Send Service Communications

We may send transactional or service-related messages, including order confirmations, access links, account notices, security updates, changes to terms, and important information about products or services you purchased.

Lawful basis: performance of a contract; legitimate interests; legal obligation where applicable.

To Send Marketing Communications

We may use your contact and marketing data to send newsletters, product updates, offers or promotional communications where permitted by law.

Where consent is required, we will ask for your consent. Where permitted, we may rely on legitimate interests for marketing to existing customers in accordance with applicable electronic marketing rules.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us at mail@aieasybooks.com.

Lawful basis: consent; legitimate interests, where permitted.

To Improve the Website and Services

We process technical, usage and analytics data to understand how users interact with the Website, identify errors, improve performance, test features, develop products and optimise user experience.

Lawful basis: legitimate interests; consent where required for non-essential cookies or similar technologies.

To Protect Security and Prevent Misuse

We process technical, account, usage and transaction data to detect fraud, prevent unauthorised access, protect our systems, investigate suspicious activity and enforce our Terms of Service.

Lawful basis: legitimate interests; legal obligation.

To Comply With Legal Obligations

We may process and retain personal data to comply with tax, accounting, consumer protection, regulatory, dispute resolution and other legal obligations.

Lawful basis: legal obligation; legitimate interests.

Business Transfers

If we are involved in a merger, restructuring, acquisition, sale of assets or similar transaction, we may process and share relevant personal data as part of that transaction.

Lawful basis: legitimate interests; legal obligation where applicable.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Website, remember preferences, analyse traffic, improve performance and, where applicable, support marketing or advertising activity.

Cookies are small files placed on your device. Similar technologies may include pixels, tags, scripts, local storage and device identifiers.

Under UK rules, cookies and similar technologies are covered by the Privacy and Electronic Communications Regulations 2003. The ICO states that users must be told if cookies are used, what the cookies do and why, and that consent is required unless the cookie is strictly necessary to provide a service requested by the user.  

Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the Website to work properly. They may be used for security, checkout, account login, fraud prevention, session management and other essential functions.

These cookies do not usually require consent.

Functional Cookies

These cookies help us remember choices you make, such as language preferences, account preferences or interface settings.

Analytics Cookies

These cookies help us understand how visitors use the Website, which pages are visited, how users move through the site and whether errors occur.

Analytics cookies are not strictly necessary and may require consent.

Marketing Cookies

These cookies may be used to measure marketing performance, personalise content or support advertising activities.

Marketing cookies require consent where applicable.

Cookie Choices

You can manage cookies through your browser settings. You may also be able to manage cookie preferences through a cookie banner or cookie settings tool on the Website.

If you disable certain cookies, parts of the Website may not function correctly.

Where legally required, we will ask for your consent before placing non-essential cookies on your device.

Sharing Personal Data

We may share personal data with the following categories of recipients where necessary:

website hosting providers;

payment processors;

email service providers;

analytics providers;

customer support tools;

IT and security providers;

professional advisers, including lawyers, accountants and auditors;

regulators, courts, law enforcement bodies or public authorities where required;

business partners or acquirers in connection with a business transfer;

affiliates or contractors who help us operate the Services.

We require service providers that process personal data on our behalf to handle it securely and only in accordance with our instructions, applicable law and appropriate contractual obligations.

We do not sell your personal data.

International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is protected in accordance with UK data protection law. This may include relying on:

UK adequacy regulations;

the UK International Data Transfer Agreement;

the UK Addendum to the EU Standard Contractual Clauses;

other lawful transfer mechanisms available under UK data protection law.

Retention of Personal Data

We keep personal data only for as long as necessary for the purposes for which it was collected, including to provide Services, comply with legal obligations, resolve disputes, prevent fraud and enforce agreements.

Retention periods may vary depending on the type of data and the reason for processing.

As a general guide:

account data is kept while your account remains active and for a reasonable period afterwards;

transaction and billing records may be kept for tax, accounting and legal compliance purposes;

customer support records may be kept for a reasonable period to manage disputes and improve service quality;

marketing data is kept until you unsubscribe or object, unless we need to retain limited suppression data to ensure you are not contacted again;

technical and analytics data is usually kept for a shorter period unless needed for security, fraud prevention or legal reasons.

When personal data is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.

Your Data Protection Rights

Under UK data protection law, you may have the following rights:

the right to be informed about how your personal data is used;

the right of access to your personal data;

the right to rectification of inaccurate or incomplete personal data;

the right to erasure of your personal data in certain circumstances;

the right to restrict processing in certain circumstances;

the right to data portability in certain circumstances;

the right to object to processing based on legitimate interests or direct marketing;

the right to withdraw consent where processing is based on consent;

rights relating to automated decision-making and profiling, where applicable.

These rights are not absolute and may be subject to legal limitations.

To exercise your rights, contact us at:

mail@aieasybooks.com

We may need to verify your identity before responding to your request.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Right to Object to Marketing

You can object to direct marketing at any time.

You can unsubscribe using the link in our marketing emails or contact us at mail@aieasybooks.com.

After you unsubscribe, we may keep limited information on a suppression list to ensure we do not send you further marketing communications.

Complaints

If you have concerns about how we process your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK supervisory authority for data protection matters.

ICO website: ico.org.uk
ICO telephone: 0303 123 1113

Security of Personal Data

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure hosting, encryption where appropriate, password protection, monitoring, backups and internal procedures.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Breaches

If a personal data breach occurs, we will assess the risk and take appropriate steps in accordance with applicable law.

Where required, we will notify the ICO and affected individuals.

Children’s Privacy

Our Website and Services are not intended for children.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us at mail@aieasybooks.com and we will take appropriate steps to delete the information where required.

For UK compliance, I would avoid the current “under 13” wording unless the product is deliberately structured around that threshold. A safer general formulation is “not intended for children”, unless the business specifically targets minors.

Automated Decision-Making

We do not use personal data for automated decision-making that produces legal or similarly significant effects on you.

If this changes, we will update this Privacy Policy and provide information required by applicable law.

Third-Party Links

The Website may contain links to third-party websites, platforms, tools or services.

We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “last updated” date where applicable.

You should review this Privacy Policy periodically to stay informed about how we process personal data.

Contact Us

If you have questions about this Privacy Policy or how we handle personal data, contact us at:

AIEASYBOOKS LTD
128 City Road
London
United Kingdom
EC1V 2NX
Company Number: 16732237
Email: mail@aieasybooks.com
Telephone: +44 7709182395